Terms and Conditions

OVERVIEW

This website is operated by Avelline Maison. Throughout these Terms & Conditions, the words "we", "us", and "our" refer to Avelline Maison.

Avelline Maison provides this website, including the information, features, tools, products, and services made available through it, subject to your acceptance of these Terms & Conditions and any additional policies or notices referenced on our website.

By accessing our website, browsing our store, creating an account, or purchasing a product from us, you agree to comply with these Terms & Conditions ("Terms", "Terms of Use", or "T&C"). These terms apply to all visitors and users of the website, including customers, browsers, suppliers, merchants, and anyone who contributes content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access the website or use our services.

Any new features, tools, or services added to our store in the future will also be subject to these Terms. We may update, amend, or replace these Terms from time to time by publishing the revised version on our website.

SECTION 1 — GENERAL CONDITIONS

By agreeing to these Terms, you confirm that you are at least the age of majority in the jurisdiction where you reside, or that you have permission from a parent or legal guardian to use our website where applicable.

You may not use our products, website, or services for unlawful or unauthorized purposes. You must also comply with all laws and regulations that apply to you when using our services, including intellectual property and copyright laws.

You must not introduce or transmit viruses, malware, worms, or any other harmful or destructive code through our website or services.

If you violate any provision of these Terms, we reserve the right to suspend or terminate your access to our services.

SECTION 2 — GENERAL TERMS

We reserve the right to refuse service or cancel an order where we have a legitimate reason to do so and where permitted by applicable law.

Information submitted through our website, excluding sensitive payment information where applicable, may be transmitted through various networks and may be technically modified to ensure compatibility with different systems or devices.

Payment information is handled using appropriate security measures during transmission.

You may not reproduce, copy, duplicate, resell, exploit, or commercially use any part of our website, services, content, or access to our services without our prior written permission.

The headings used throughout these Terms are provided for convenience only and do not affect the interpretation of the provisions.

SECTION 3 — INFORMATION ON OUR WEBSITE

We make reasonable efforts to ensure that the information published on our website is accurate and useful. However, we do not guarantee that every piece of information will always be complete, accurate, or current.

The information available on our website is provided for general informational purposes and should not necessarily be treated as the sole basis for making important decisions.

Our website may contain historical information that is provided for reference and may no longer reflect current circumstances.

We may modify, remove, or update website content at any time. However, we are not obligated to update every piece of information immediately.

You are responsible for reviewing the website and becoming aware of any changes that may affect your use of our services.

SECTION 4 — PRICES AND CHANGES TO OUR SERVICES

Product prices displayed on our website may change from time to time.

We reserve the right to modify, suspend, or discontinue any part of our website, services, or product offering where permitted by applicable law.

We will not be responsible for losses resulting solely from changes to prices, temporary suspension, modification, or discontinuation of a service, except where liability cannot legally be excluded.

Formation of a Contract

The products displayed on our website constitute an online product catalogue and do not automatically represent a legally binding offer to enter into a purchase contract.

When you place an order by selecting the applicable purchase button, you submit an offer to purchase the selected products.

After your order has been submitted, you may receive an automated confirmation acknowledging that we have received your order. Receipt of this email does not necessarily mean that your order has been accepted or that a purchase contract has already been concluded.

A contract is concluded when your order is accepted by us or when the applicable goods are dispatched, depending on the circumstances and applicable law.

Statutory Warranty Rights

Nothing in these Terms limits any mandatory statutory consumer rights or warranty rights that apply under applicable law.

SECTION 5 — PRODUCTS AND SERVICES

Certain products may only be available through our online store and may be offered in limited quantities.

Returns and exchanges are subject to our applicable Return & Refund Policy, as well as any mandatory consumer rights provided by law.

We make reasonable efforts to display product images and colors as accurately as possible. However, the actual appearance of a product may vary depending on your device, screen, browser, or display settings.

We reserve the right to limit or decline sales to particular individuals, regions, or jurisdictions where legally permitted and where there is a legitimate reason for doing so.

We may also limit the quantity of products that can be purchased by an individual customer or household.

Product descriptions, availability, specifications, and prices may be changed at any time.

We may discontinue products without prior notice where permitted by law.

We do not guarantee that every product, service, or piece of information purchased or received through our website will meet every individual expectation, except where such guarantees are required by applicable law.

Products may be shipped directly from our international suppliers or fulfillment partners. Depending on the destination, additional costs such as customs duties, import taxes, or other charges may apply. Unless otherwise stated or required by law, such charges are the responsibility of the customer.

SECTION 6 — ORDERS, BILLING AND CUSTOMER INFORMATION

We reserve the right to refuse or cancel an order in appropriate circumstances and where legally permitted.

We may limit the quantity of products purchased per customer, household, account, payment method, or delivery address.

If we modify or cancel an order, we may attempt to notify you using the contact information provided when the order was placed.

Orders that appear to have been placed for unauthorized resale, commercial redistribution, or other prohibited purposes may be restricted or cancelled where permitted by law.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for keeping your contact and account information up to date, including your email address and other information necessary for us to process your purchase and communicate with you.

For additional information regarding returns and refunds, please review our Return & Refund Policy.

SECTION 7 — THIRD-PARTY TOOLS

Our website may provide access to certain tools or services operated by third-party providers.

We do not necessarily control, operate, or maintain these third-party tools.

Where third-party tools are made available, they are generally provided on an "as available" basis and subject to the terms and conditions of the relevant provider.

Your use of such tools is at your own discretion and subject to the provider's applicable terms.

We are not responsible for third-party tools that we do not operate or control, except where liability cannot legally be excluded.

Before using a third-party service, you should review the provider's terms and privacy practices.

SECTION 8 — THIRD-PARTY LINKS AND SERVICES

Our website may contain links to websites, services, or content operated by third parties.

These external websites are independent from Avelline Maison, and we do not control their content, availability, policies, or practices.

We are not responsible for the accuracy, security, privacy practices, products, services, or content provided by third-party websites.

If you choose to visit an external website or purchase a product or service from a third party, you do so at your own discretion.

We recommend reviewing the relevant third party's terms and privacy policy before completing a transaction.

Any questions, complaints, or claims concerning a third-party product or service should generally be directed to the relevant third-party provider.

SECTION 9 — CUSTOMER COMMENTS AND SUBMISSIONS

If you voluntarily send us reviews, comments, suggestions, ideas, proposals, photographs, feedback, or other submissions, you agree that we may use such content for legitimate business purposes, including editing, reproducing, publishing, translating, distributing, or displaying it through appropriate channels, subject to applicable law.

We are not generally obligated to:

  1. Keep submitted content confidential;

  2. Provide compensation for submitted content; or

  3. Respond to every submission.

We may, but are not obligated to, review, edit, restrict, or remove content that we reasonably consider unlawful, offensive, threatening, defamatory, obscene, fraudulent, or otherwise inappropriate, or content that violates these Terms or another person's rights.

By submitting content, you confirm that you have the necessary rights to provide it and that your submission does not violate the intellectual property, privacy, or other legal rights of another person.

You must not submit content containing malware, viruses, or other harmful code.

You must not use a false email address, impersonate another person, or deliberately misrepresent the origin of your submission.

You remain responsible for the content you submit and for ensuring that it is accurate and lawful.

Additional customs clearance charges, import duties, or similar fees that are not included in the displayed product price may be payable by the customer where applicable.

SECTION 10 — PERSONAL INFORMATION

Any personal information submitted through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy and understand how personal information may be collected and processed.

SECTION 11 — ERRORS AND OMISSIONS

From time to time, our website may contain typographical errors, incorrect information, omissions, or outdated details.

These errors may concern product descriptions, pricing, promotions, availability, shipping charges, estimated delivery times, or other information.

We reserve the right to correct mistakes, update information, modify content, or cancel an order if an error is discovered, including after an order has been submitted, where permitted by applicable law.

We are not obligated to continuously update or clarify every piece of information on our website unless such an obligation exists under applicable law.

The absence of a stated update date should not be interpreted as confirmation that all information is current.

SECTION 12 — PROHIBITED USE

When using our website or services, you must not:

  • Use the website for unlawful or fraudulent purposes.

  • Encourage or participate in activities that violate applicable laws.

  • Breach any applicable international, national, regional, or local regulation.

  • Infringe our intellectual property rights or the rights of others.

  • Harass, threaten, abuse, intimidate, defame, discriminate against, or otherwise harm another person.

  • Submit information that is false, misleading, or fraudulent.

  • Upload or transmit viruses, malware, or other harmful code.

  • Collect or attempt to collect personal information belonging to other users without authorization.

  • Use our website for spam, phishing, scraping, crawling, or similar unauthorized data collection activities.

  • Use the website for obscene or unlawful purposes.

  • Attempt to bypass, disable, or interfere with security measures on our website, services, or related systems.

  • Interfere with the normal operation of our website or services.

If you engage in prohibited activity or violate these Terms, we may restrict or terminate your access to our website or services where permitted by law.

SECTION 13 — DISCLAIMERS AND LIMITATION OF LIABILITY

We aim to keep our website and services available and functioning properly, but we do not guarantee that access will always be uninterrupted, timely, secure, or completely free of errors.

We also do not guarantee that results obtained through use of our website or services will always be accurate, complete, or reliable.

We may temporarily suspend certain services for maintenance, technical reasons, security purposes, or other legitimate reasons.

To the maximum extent permitted by applicable law, you use our website and services at your own risk.

Our website, content, products, and services are provided on an "as available" basis, except where a specific warranty or consumer right is required by law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to limit mandatory consumer protection rights, statutory warranties, or other legal rights that cannot lawfully be excluded.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to compensate and protect Avelline Maison, including its applicable representatives, contractors, service providers, suppliers, and business partners, against claims, losses, liabilities, or reasonable legal expenses arising from:

  • Your violation of these Terms;

  • Your unlawful use of our website or services;

  • Your violation of applicable laws; or

  • Your infringement of another person's legal or intellectual property rights.

This provision applies only to the extent permitted under applicable law.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, treated as severable from the remaining Terms.

The invalidity or unenforceability of one provision will not automatically affect the validity of the remaining provisions.

SECTION 16 — TERMINATION

Any rights, responsibilities, or obligations that arose before termination will continue to apply after termination where their nature requires them to survive.

These Terms remain applicable while you use our website or services.

You may stop using our website at any time.

Where legally permitted, we may suspend or terminate your access if you materially violate these Terms or if we have reasonable grounds to believe that you have done so.

If access is terminated, any amounts that became due before termination remain payable.

SECTION 17 — ENTIRE AGREEMENT

Our failure to enforce a particular provision of these Terms does not mean that we waive our right to enforce that provision later.

These Terms, together with the policies and other rules published on our website, constitute the agreement governing your use of our website and services, to the extent permitted by applicable law.

They replace previous versions of these Terms and any prior agreements or communications concerning the same subject matter.

SECTION 18 — GOVERNING LAW

These Terms & Conditions and any separate agreement between you and Avelline Maison concerning our services are governed by the laws of the Netherlands, unless mandatory consumer protection laws in your country of residence provide otherwise.

Any disputes will be handled by the competent courts in accordance with applicable law and mandatory jurisdiction rules.

SECTION 19 — REFUSED OR UNCOLLECTED PACKAGES

If a package is refused upon delivery or is not collected from an applicable collection point and is subsequently returned to our warehouse, a $25 fee may be deducted from any applicable refund to cover return shipping and processing expenses.

This provision is subject to any mandatory consumer rights or legal requirements that may apply.

SECTION 20 — CHANGES TO THESE TERMS

The latest version of these Terms & Conditions will always be available on our website.

We may revise, update, or replace parts of these Terms when necessary by publishing an updated version online.

You are responsible for reviewing the Terms periodically to remain informed about any changes.

If you continue to use our website or services after updated Terms have been published, this may constitute acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 21 — CONTACT INFORMATION

If you have questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Avelline Maison
Website: avellinemaison.com
Email: info@avellinemaison.com